Introduction

HP Next Business Day Hardware Support for Travelers provides mobile computer users with a hardware support solution for their new HP portable product. This easy and convenient solution is available in all the countries/geographic locations listed in Table 1. This service is available for selected HP and Compaq branded products and includes, as locally available, a next-business-day onsite response time (with local-language remote problem diagnosis in participating countries) in support of hardware problem resolution. Support is provided during the standard business hours and days of the local country/geographic location.

- Travel coverage: service available more than 80 countries
- Remote problem diagnosis and support
- Onsite hardware support
- Parts and materials included
- HP hardware support during your travel.
- Convenient onsite support, where available.
- Reliable response times.
- Multinational geographic coverage.

Features

Number of years

3 year(s)

Type

On-site

Next Business Day (NBD)

Y

Compatibility

HP Compaq nx6325 HP Compaq 6510b HP Compaq 6710b HP Compaq 6535b HP Compaq 6735b HP Compaq nw8240 HP EliteBook 2530p HP EliteBook 2540p HP EliteBook 2560p HP EliteBook 8440p HP EliteBook 8460p HP EliteBook 8470p HP EliteBook 8560w HP EliteBook 8730w HP ProBook 6450b HP ProBook 6475b HP ProBook 6550b HP ProBook 6570b

HP segment

Business

Supplier features

Service method

Onsite repair

Additional information

Excludes external monitor

Additional support option

Travel coverage

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response