Introduction

SonicWALL's powerful Internet security solutions give you unprecedented protection from the risks of network attacks. SonicWALL's comprehensive support services protect your network security investment and offer you the support you need, when you need it.Support is only as good as the people who provide it. SonicWALL supportprofessionals are Certified Internet Security Administrators with years of experience in networking and Internet security. They're supported by best in class tools and processes that ensure quick and accurate resolution of your problem.

SonicWALL Support 24X7
Customers with mission-critical network requirements cannot afford downtime. SonicWALL Support 24X7 is an annual service that offers:

- Advanced-exchange replacement for defective hardware
- Telephone or Web-based support, 24X7
- Enhanced escalation for high-priority problems
- Access to SonicWALL's electronic support and Knowledge Base systems
- Continuous software and firmware updates and upgrades