Introduction

Minimize downtime and keep your business running with Synology NBD (Next Business Day) Onsite Warranty. Designed for organizations that rely on continuous data availability, this premium support service provides fast hardware replacement and professional on-site assistance to restore operations as quickly as possible. Eligible systems receive next-business-day replacement service, while certified technicians can perform installation and replacement at your location, reducing the burden on internal IT teams. Availability and service levels vary by region and eligible product models.