Introduction

HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime.

You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.

Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Features

Number of years

3 year(s)

Type

On-site

Next Business Day (NBD)

Y

Service time (hours x days)

9x5

On-site support

Y

Compatibility

HP 215 Series 1/1/0 Warranty HP 240 / HP 242 / HP 245 Series 1/1/0 Warranty HP 248 / HP340 / HP346 / HP348 / HP350 Series 1/1/0 Warranty HP 250 Series 1/1/0 Warranty HP 255 Series 1/1/0 Warranty HP 345 / HP 355 Series 1/1/0 Warranty HP x2 210 G1 Tablet/ HP 210 Notebook

HP segment

Business

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite repair

Additional information

Excludes external monitor

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S