Introduction

The Cisco Unified Communications portfolio of voice and IP communications products and applications enables organizations to communicate more effectively, helping them to streamline business processes, reach the right resource the first time, and improve revenue sales and profitability.

This portfolio is a critical part of the Cisco Business Communications Solution, an integrated solution for organizations of all sizes that also includes network infrastructure, security and network management products, wireless connectivity, and a lifecycle services approach, along with flexible deployment and outsourced management options, end-user and partner financing packages, and third-party communications applications.