Introduzione

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

Features

- Remote problem diagnosis and support
- Onsite hardware support
- Replacement parts and materials
- Coverage window
- Onsite response time for hardware support
- Work to completion
- Escalation management
- Access to electronic support information and services
- Electronic remote monitoring and support, standard configuration

Features

Number of years

3 year(s)

Type

On-site

Next Business Day (NBD)

Y

Service time (hours x days)

9x5

On-site support

Y