Introduzione

You won't be down for long with HP Advanced Exchange Service. Get high quality remote troubleshooting assistance and, if needed, a replacement will arrive with shipping included, then just send your failed unit back to HP in pre-paid packaging.^[1]

Supplier features

Support type

Exchange

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Advanced unit exchange

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S

Logistics options

Courier shipment and defective return