Einführung

Pickup and Return Service offers high-quality return-to-HP service levels with remote telephone support and offsite repair for eligible products at an HP designated repair center. The service includes pickup, offsite repair, materials and parts, labor, and return shipping costs.

Supplier features

Support type

Pickup and return

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

4 years

Response time

Repaired within 3-7 business days

Service method

Depot repair

Additional information

Excludes external monitor

Care Pack type

Electronic

Coverage period

48 month(s)

Warranty type

S

Logistics options

Courier pick up and return