Einführung

Trust Lenovo to cover the full lifecycle of your IT assets and free your technicians to focus on what counts. A true business partner dedicated to your satisfaction and success, Lenovo offers a portfolio of service and support solutions.

With Lenovo Premier Support, you get:

- Hardware and software support
- Dedicated Premier phone support with no menus to navigate
- Unscripted troubleshooting
- Direct access to advanced-level technicians
- A single technical point-of-contact to manage the case through resolution
- Next-business-day onsite labor
- Warranty repair parts prioritization

Upgrade your base warranty with cost-effective support to keep non-mission-critical server, storage, and networking hardware in working order. You'll get next-business-day onsite response during normal business hours for service calls, including installation of any failed part that needs to be replaced.

The Foundation support level provides:

- Next-business-day onsite response during normal business hours, 5 days per week
- Base warranty upgrade covering onsite installation of all replacement parts