Introduction

Cloud VoIP Services powered by AI
Voice communications for the collaboration era

Keep your business connected in new ways with Zoom Phone

Feel confident in your phone
Enable seamless reliable communications, with an easy-to-use, AI-powered, phone system built with security from the start.

Simplify management
Get onboarded faster, easily manage users and permissions, and monitor service performance with our centralized admin portal.

Optimize the way you work
Reduce friction across workflows with a unified platform for phone, chat, meetings and more – powered by AI across desktop and mobile devices.

Modernize and supercharge your business phone communications with AI at no additional cost

Post call summary & next steps
Request a post-call summary from Zoom’s AI Companion so you can focus on the conversation and do your best work, instead of taking notes.

Voicemail task extraction
Extract tasks from voicemails so you can easily and efficiently get caught up and understand next steps without going through every voicemail.

Voicemail prioritization
Prioritize urgent voicemails to help you organize your day, your work, and your valuable time.

Team SMS summary thread
Provides a concise overview of Team SMS threads in PowerPack so you can quickly catch up after time away from your phone.

Built for integrated workflows
- Boost collaboration with advanced team chat capabilities – send 1:1 or group messages, share files, search conversations for relevant information, and more.
- Reduce friction across workflows with tight integrations with your third-party apps like Microsoft, Google, Salesforce, and more.
- Improve call management with call queues, team SMS, and analytics with PowerPack.
- Elevate your customer experience with Zoom Contact Center omni-channel customer interactions and Zoom Revenue Accelerator conversation intelligence.