Introduction

HP Hardware Support Next Day Exchange Service offers a reliable and fast exchange service for eligible HP products. Specifically targeted at products that can easily be shipped and for which customers may easily restore data from their backup files, HP Next Day Exchange Service is a cost-efficient but still convenient alternative to onsite support. HP Hardware Support Next Day Exchange Service provides a replacement product or part to be delivered free of freight charges to your location within the next business day. Replacement products or parts are new or functionally equivalent to new in performance.

Features

Number of years

4 year(s)

Type

On-site

Next Business Day (NBD)

Y

On-site support

Y

Compatibility

PageWide Pro X477

HP segment

Business, Enterprise

Supplier features

Support type

Exchange

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

4 years

Response time

Exchange shipped next business day

Service method

Onsite unit exchange

Care Pack type

Electronic

Coverage period

48 month(s)

Warranty type

S