Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.

Features

- Enjoy total peace of mind in case an unexpected incident damages your Notebook and get supported onsite when needed in major geographies of the world, for 3 years.
- Provides travelers enhanced hardware protection, next business day, onsite hardware support, if the issue cannot be solved remotely. HP external Monitor is excluded.
- Enjoy consistent, expert hardware support backed by HP and have it onsite!

Features

Number of years

3 year(s)

Next Business Day (NBD)

Y

HP segment

Business

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite repair

Additional information

Excludes external monitor

Additional support option

Travel coverage

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S