Introduction

For Poly's software-only solutions, Premier Software support enhances the basic manufacturer's 90-day software warranty to a full year of coverage, and includes:
- Major software releases (significant new features), minor software upgrades (new features and enhancements), and software updates (maintenance and patches)
- Telephone technical support during business hours (8x5) for the current major release and one previous version
- Access to the online support portal
- Option to uplift telephone technical support to 24x7 for more mission critical solutions

Features

Number of years

1 year(s)

Service time (hours x days)

8x5

Compatibility

RealPresence Clariti Concurrent User License, Perpetual 15-49