Introduction

Advanced software platform
Access our powerful Neat Pulse platform. This cloud-based subscription offering lets IT administrators centrally control, manage and monitor Neat devices with access to:

Automatic software updates
Remote control
Scheduled software updates*
API access*
SAML SSO*
Audit logs*
Access to Neat App Hub
Custom web apps (Neat App Hub)*
Neat Share*

Support
Enjoy premium direct access to all technical support levels 1–3 from anywhere globally with priority queuing and response times.

Warranty
Extend the warranty of your Neat devices if you are currently subscribed to a Neat Pulse Pro plan. This plan includes advanced hardware replacements and priority shipment (next day** in some countries).