Introduction

HP Hardware Support Onsite Service provides remote assistance and onsite support for your covered hardware, helping you to improve product uptime.

You have the flexibility to choose between multiple service-level options featuring several onsite response or call-to-repair time and coverage window combinations in various durations to address your specific service needs.

Service-level options with call-to-repair times provide IT managers with support specialists who will quickly begin troubleshooting the system to help return the hardware to operating condition within a specified timeframe.

Features

Number of years

2 year(s)

Type

On-site

Next Business Day (NBD)

Y

Service time (hours x days)

9x5

On-site support

Y

Compatibility

Color LaserJet MFP/AIO M577 series

HP segment

Business

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

Post warranty

Coverage details

Standard workdays - 9 hours

Duration

2 years

Response time

Next business day response

Service method

Onsite repair

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

24 month(s)

Warranty type

P