Introduction

HP Care Pack Services offer upgraded service levels to enhance your warranty cover for your total peace of mind and help you to stay up and running.• Keep your hard drive and critical data if it becomes damaged. Plus enjoy a door-to-door service including: pick up, repair and return of the supported hardware

Features

Number of years

3 year(s)

Type

Pick-up&return

HP segment

Business, Enterprise

Supplier features

Support type

Pickup and return

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Repaired within 3-7 business days

Service method

Depot repair

Additional information

Excludes external monitor

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S

Logistics options

Courier pick up and return