Introduction

This HP Care Pack extends coverage for your HP product beyond the original factory warranty. The plan includes telephone technical support via a dedicated phone line, remote diagnostic services and hardware repairs during the extended coverage period

- HP pays for door-to-door, pickup and return delivery for repair or replacement of your supported HP product.

Features

Number of years

3 year(s)

Type

Pick-up&return

HP segment

Business, Enterprise

Supplier features

Response time

Repaired within 3-7 business days

Service method

Depot repair

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S

Logistics options

Courier pick up and return

Support type

Pickup and return

Place of service

Offsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years