Introduction

HP Hardware Support Onsite Service provides high-quality remote assistance and onsite support for your covered hardware, helping you to improve product uptime. You have the flexibility to choose between different service-level options featuring different response times and coverage windows, as well as between several coverage periods to address your specific service needs.

- Remote problem diagnosis and support
- Onsite hardware support
- Materials included
- Service-level options with different coverage windows and response times
- Help improve system uptime. Convenient onsite support. Reliable response times.

Features

Number of years

3 year(s)

Type

On-site

Next Business Day (NBD)

Y

Compatibility

Folio 13

HP segment

Business, Enterprise

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

3 years

Response time

Next business day response

Service method

Onsite repair

Additional information

Excludes external monitor

Care Pack type

Electronic

Coverage period

36 month(s)

Warranty type

S