Introduction

When hardware issues come up, the sooner you can get running again, the better. Have expertise at the ready with HP Next Business Day^[1] Onsite Service with Defective Media Retention, and vastly improve your product uptime. With high-quality remote assistance and convenient onsite support available the next business day, help is there when you need it – so you can get back to work. When dealing with failed storage media, you maintain control of your sensitive data.

Supplier features

Support type

Onsite repair

Place of service

Onsite

Warranty coverage

In warranty

Coverage details

Standard workdays - 9 hours

Duration

5 years

Response time

Next business day response

Service method

Onsite repair

Additional support option

Defective media retention

Care Pack type

Electronic

Coverage period

60 month(s)

Warranty type

S