Introduction

The Warranty Program is designed to get your imaging products back up to speed as quickly as possible,covering telephone troubleshooting,parts and advance-ship replacements. This Warranty Program offers a great way to predict total costs for support,making budgeting for the year a snap.
Should technical support determine that your product is suffering hardware failure requiring service,a replacement will be shipped via Overnight to your location and a technician can be dispatched to arrive the Next Business Day after the replacement has been delivered to exchange the product,verify the replacement unit is working,and then return the defective unit.